We want you to be happy with your theme. If something isn’t right, tell us and we’ll try to fix it first.
When we refund
- The theme doesn’t work as described on its page, and we can’t fix it.
- You bought the same theme twice by mistake.
- You were charged but couldn’t download the theme.
How to ask
Email hello@9themes.com within 14 days of your order with your order number and what went wrong.
Draft. This page is example text. Have it checked by a lawyer or accountant before you launch.